Costa Rica 911 App Can Locate Users Who Cannot Speak During Emergencies
Costa Rica’s emergency services are urging residents and visitors to download the official 911 application before the August 2 Romería, highlighting features that can locate people in real time and allow them to request help without speaking. The Emergencias 9-1-1 CR app connects users with emergency operators through a standard voice call or an interactive text chat. When either option is activated, the application automatically sends the user’s location to the 911 system. The location feature can be especially useful during the Romería, when hundreds of thousands of pilgrims travel on foot toward the Basílica de Nuestra Señora de los Ángeles in Cartago. Someone suffering an injury, medical problem or security threat may not know the name of the road or community where they are located. Instead of requiring the caller to describe an unfamiliar location, the application allows emergency operators to receive that information directly from the phone. The location continues to u...