Costa Rica Hilton-Affiliated Hotels Warn Customers About Reservation Scam
Three Hilton-affiliated hotels in San José are warning customers about a fraud scheme in which scammers are posing as hotel employees to sell event services and request payments through unofficial channels. The situation has been reported at the Gran Hotel Costa Rica, Curio Collection by Hilton in downtown San José, the Hilton Garden Inn San José La Sabana, and the Hilton San José La Sabana, all properties administered by CLS Hospitality Group. The company said the scheme involves people pretending to work for the hotels and contacting potential clients interested in organizing weddings, quinceañeras, and corporate events. The scammers are allegedly presenting themselves as sales executives in order to arrange fraudulent reservations and collect money outside the hotels’ official payment systems. The company said it is following up on the case to prevent additional incidents and protect both clients and the tourism sector. The warning is especially pertinent for people pla...